VM
Vusi M

1 reviews | Active since Jun 2014

28 Jul 2015, 14:14

Non of their Business

One of FNB client(TK Trailers in Booysen) bumped my car on the 11th of june and i was refered to FNB by TK Trailers to claim, still today my is not fixed, FNB consultant asked to sent them documents which i did and they were forwarded to a arrogant lady by the name of Susan who advised me that it not their problem i must see myself, so FNB insurance brokers ***** big time if you are insured by FNB south africa expect run around when you claim from them.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jul 2015, 14:20
Official
Hello voosie,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 729280.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)