non existing service
<p>I am trying to close my FNB cheque account. I have two accounts. My debitorders must be switched from the one account to the othe. I have been trying to this for three months, FNB Private banking does not have the ability to do this. they keep on telling me that they will but nothing is happening. Because of this my medical debit order was sent back for R 65 short FNB charged ne R 180 for this, my medical policy was cancelled and all this while I have plenty and more than enough money in my other accounts.</p> <p>Unbelieveable bad service. i supposed after all these years with FNB I must get use to it. </p> <p> </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
