Non-existent service - Go to another bank!!

I am a premier client of FNB and hold 3 accounts (Platinum Cheque, Platinum Credit and a Business Account). I have never struggled with them till the last 2 months. Trying to open my second Business Account, I have constantly (every second day) tried to follow up with them and speak to a different agent EVERY TIME. Tracking all the calls that come into my account and out, I have spent over 5 hours in one month trying to sort out their admin WITHOUT success. 5 hours of time and money spent on phone calls. <br> <br> I advise anyone that needs proper service to move to another bank, try any other bank. FNB is horrible, seems like they spend too much money on ads trying to draw people and none on customer service. <br> <br> I am gutted, furious and left without options. Can't wait to move my accounts, which of course will take another few months. Hopefully by 2016 I can happily say that I am not part of that company they allow in banking system. VIVA FNB