MB
Michael B

1 reviews | Active since Apr 2019

21 Jan 2020, 13:39

Non existent Private Wealth Department

My review is about the Non existent Private Wealth department at FNB. I sent an email to this department since I am a private wealth client. It has been five days no response. I used the secure chat spoke with a Zakhele no response. I have since come to the conclusion that there is no private wealth department, it's all a **** created by FNB to drain people for the service fee of been a private wealth

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Jan 2020, 14:49
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***

Regards

Hello Peter Complaints Team

***