Non-Existent Online Banking

<p>I have 2 problems</p> <p>1. I want to upgrade my account, when I do online I get an error that there is a dicrespancy with the information provided and a consultant will call me back, what information when I have not captured any information.</p> <p> </p> <p>2. I want to open a business account but I get an error that the enterprise registration number is not found, the company has been registered with CIPC since the 13th of February, have registration number ***but cannot open an account and I am stuck. </p> <p> </p> <p>I prefer FNB for convenince (online banking) I do not have the time to go to the branch hence i prefer the digital platform and I also don't like calls as they are time consuming, last week i completed the contact us online enquiry form but no response to date and I never even got a reference. is there anyone working on the digital/online banking dept to respond or assist with such?</p>