TB
Thinus B
1 reviews | Active since Oct 2010
29 Oct 2020, 09:54
Non Existent Customer Service
I just remembered why I stopped banking with you. Stayed on the line for over half an hour to get a settlement on my account but pointless if you stay in the queue forever and nobody to assist
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Replies (3)TB
Thinus B's updateReviewer Update
04 Nov 2020, 10:12Thank you for sending the Settlement. Tried to pay the full Settlement amount on Friday as well as today from both my Capitec Account as well as Nedbank account just to get the payments reversed. Spoke to Capitec and Nedbank asking why payments is getting reversed and both came back advising that FNB is not accepting the payments. So how am I suppose to Settle this account.
TB
Thinus B's update04 Nov 2020, 10:12
Reviewer Update
Thank you for sending the Settlement. Tried to pay the full Settlement amount on Friday as well as today from both my Capitec Account as well as Nedbank account just to get the payments reversed. Spoke to Capitec and Nedbank asking why payments is getting reversed and both came back advising that FNB is not accepting the payments. So how am I suppose to Settle this account.
TB
Thinus B's updateReviewer Update
05 Nov 2020, 16:08And another 3 hours spent today with FNB and still unable to Settle my account!!! How on earth can you open accounts but you can't even pay it despite hours of wasted time and money on the phone.
TB
Thinus B's update05 Nov 2020, 16:08
Reviewer Update
And another 3 hours spent today with FNB and still unable to Settle my account!!! How on earth can you open accounts but you can't even pay it despite hours of wasted time and money on the phone.
TB
Thinus B's updateReviewer Update
06 Nov 2020, 10:32And another day gone and still unable to settle my account, wakey wakey FNB!!
TB
Thinus B's update06 Nov 2020, 10:32
Reviewer Update
And another day gone and still unable to settle my account, wakey wakey FNB!!