SP
Sue P
1 reviews | Active since Sept 2017
03 Sept 2019, 12:07
NON EXISTENT CUSTOMER SERVICE
What is up with FNB Customer Service line I have been trying to get hold of them since Saturday and today is Tuesday I have spent R400 airtime and all that happens is I listen to the worse music ever. Your client service is non existent.
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Replies (2)
FNB (First National Bank)'s replyOfficial
03 Sept 2019, 13:39 Good day Sue Du Preez,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply03 Sept 2019, 13:39
Official
Good day Sue Du Preez,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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SP
Sue P's updateReviewer Update
03 Sept 2019, 14:11Thank you hellopeter I came right much appreciated. Keep up the good work
SP
Sue P's update03 Sept 2019, 14:11
Reviewer Update
Thank you hellopeter I came right much appreciated. Keep up the good work