WW
Wouter W
1 reviews | Active since Jan 2014
19 Aug 2019, 11:39
Non Existent Customer Service
I recently sent a E-mail regarding the cancellation of my Credit Card to FNB. I did receive an automated response regarding the matter. I also received a ref. number.
Still waiting for any kind of response, or notification or anything for that matter.
The reason I am cancelling this account in the first place is because of their poor service, this just confirms how useless they actually are.
You will never see any business from me again.
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Replies (1)
FNB (First National Bank)'s replyOfficial
19 Aug 2019, 11:50Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply19 Aug 2019, 11:50
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***