HM
Herman M

1 reviews | Active since Apr 2019

15 Apr 2019, 16:40

Non-existent call centre

I have been holding on to a call centre now for more than an hour to resolve a payment I am trying to make. From the bank that prides itself on its technology leadership this is pretty pathetic.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Apr 2019, 16:59
Official
Good Day Herman Meyer
  
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. 

Ref: *** 

Regards, Hello Peter Team Tel number: ***