MB
Michael B
1 reviews | Active since Apr 2019
09 Oct 2019, 13:58
Non Existence Merchant Department.
Hello,
I inquired about FNB merchant services on the 20 September 2019. I was told that someone would contact me back within 5 working days, It is now the 09 October 2019 and not one person contacted me back regarding FNB E-Commerce Merchant services. I own a online business, and I wanted to accepted payments on my website, I will have to have Nedbank or Absa, since FNB got no merchant department
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
09 Oct 2019, 15:45Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply09 Oct 2019, 15:45
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
MB
Michael B's updateReviewer Update
11 Oct 2019, 18:58No one has contacted me back. Not one person. This is ridiculous. You should just close down.
MB
Michael B's update11 Oct 2019, 18:58
Reviewer Update
No one has contacted me back. Not one person. This is ridiculous. You should just close down.
MB
Michael B's updateReviewer Update
11 Oct 2019, 19:00I got tired of waiting for someone to call me back, so I called your merchant department and the lady on the other end cut my call twice. So I am not dealing with your department and shenanigans. I will open a merchant account with another bank.
MB
Michael B's update11 Oct 2019, 19:00
Reviewer Update
I got tired of waiting for someone to call me back, so I called your merchant department and the lady on the other end cut my call twice. So I am not dealing with your department and shenanigans. I will open a merchant account with another bank.