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sumaya.adams sumaya.adams
1 reviews | Active since Sept 2016
16 Oct 2019, 10:35
Non Existant Service-Not willing to assist
I contacted the bank yesterday with ***** on my account.I have R59.00 from Right Cover/VCS i explained I never took a policy and this company has no contact details or email.The consultant tell me i swiped my card does not look at my account.Then tells me i must replace my card!This has been going on for over a year and i changed both my bank cards already
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Replies (1)
FNB (First National Bank)'s replyOfficial
16 Oct 2019, 11:29Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply16 Oct 2019, 11:29
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***