non existant service

<p>I recently had my card swapped at an atm which I admit I was not as diligent as I should have been, how ever no contact numbers on the atm led to two withdrawls that could have neen prevented. How ever the atm is a known hot spot to yourselves and nothing is done by your product house. Several phone calls and emails go unanswered to the FNBpremier division with asurances some one will call back, even trying to speak to a manager has proven to be fruitless, a month down the line and I still await an outcome. Poor service is as distateful as loosing money but ha become the norm why did I expect anything different. How can we help you....... vote with our feet and bank elsewhere</p>