RD
Ridaa D

1 reviews | Active since Jan 2013

26 Oct 2017, 14:46

non delivery of moving mmy debit orders over

4 months later and still they have not moved my debit orders over. The debit order form was filled in 4 months ago. not even a reply email to say they are working on it. Best s***t service ever from a bank. I will be moving over to a new bank soon. no point being at a place who serves you with empty promises. And FYI i moved my salary over myself as you failed on that promise as well

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Oct 2017, 15:13
Official

Hello Rdisleepyhed ,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)