Non delivery

<p>My Kulula credit card, operated by FNB, expired at the end of October. I have phoned twice to enquire about my new card and both times been told " all I can do is escalate it with the courier". I have never been contacted by the courier and still don't have my card.</p> <p> </p> <p>Thank goodness I have a Nedbank credit card and thank goodness I bank with Nedbank who are always such a pleasure to deal with.</p>