Non caring service

<p>Money was *******ly taken out my account the 19 of October 2016. I confronted the merchant City Car Umhlanga who admitted fault and refunded me the morning of the 20th. When the money was *******ly taken my account then went into a negative costing me fees and penalty charges not to mention I now have no money to live. I have been asking my so called private banker Irene since the 20th. All they can manage to do is send off on email on the monday. Every day I ask for help getting my own money cleared and nothing happens. It si now the 27/10/2016 and I have been holding for a Whitney Late for 40 minutes. Great service FNB private clients</p>