******* NON ACCESS TO REVOLVING LOAN

Hello, it seems that FNb is poor on customer service that i have to go on a pblic platform to show their disgusting behaviour to effect a resolution. i have a revolving loan with FNb, for 2 years i have NO ACCESS to my funds but must pay the monthly fee without reason. i ask and they start searching for reasons to mask their clear ******. They set up reasons but when addressed and emails sent to follow up with a 2 YEARS OLD ongoing COMPLAINT - they dont do it. An utterly useless bank with people who are genetically lazy and ******.