1 reviews | Active since Jan 2015
Nomvula accuse me of *****!
Hi,<br> <br> I phoned the home loan department to inquire about paying off a bond but still keeping the flexi option open. It was just a general inquiry. I inherited some money and would like to contribute towards the bond that my husband and myself are paying off. I NEVER pretended or said I was the bond holder with this call. When Nomvula asked if I was the bond holder I said no and she accused me of *****! How is a general inquiry *****??? She even threatened to make a note on the system to report me as a ********** caller! So how am I supposed to obtain information on how a flexi bond or any other bond works? I made the call at 9:16 on the 5th of June 2015.<br> <br> I would ask that this woman do not work with customers in future. You can't just go around and accuse people of *****. I will provide my husbands bond account number in the section below.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 698729 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one) .
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 698729 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one) .
