Nomonde Mokwebo worst consyltant ive ever dealt with!!!!!

I had a transaction go off my account a month after i visited the shop. I spoke to Nomonde Mokwebo and she explained there was a problem with virtual cards. But something still doesnt make sense with my balance. Also when i click on transaction date it doesnt show the right transaction date. SHe became so ****** rude when i said to her im not satisfied and she said issue is resolved . i tild her she will not speak to me luke im a ****** dog!!!!!