Nobody Knows

Premier Cheque Department

I was on the phone for over 45 minutes with Fnb this morning regarding a transaction on my account. I went through to the Premier account and was transferred from pillar to post. Spoke to the following people in the call center (Edith, Tiisetso, Ongezile, Erin, Petunia and Dineo - supervisor of Authorization department) of which none of them were able to assist me. I was told straight up that no one would call me back after I told them that I will not hold to be transferred to another department. This has to be the worst service I have received from this bank.