RL
Riaan L

1 reviews | Active since Mar 2009

08 Aug 2016, 15:08

Nobody home

<p>So today I wanted to open an investment account. The option is there on my online banking, but when I click it I get an error. So I tried contacting the FNB Online Banking South Africa Call Centre on ********** - after ten minutes with nobody answering I hang up.</p> <p> </p> <p>Since I am a "Privat Client" a tried contacting the Regional Suite on ********** but there also nobody is answering the phones.</p> <p> </p> <p>On the radio there is this constant adverti*****ts about 24 hours banking etc etc. Don't be fooled, it seems like FNB is just a useless as the other lot. </p> <p> </p> <p>Goodbye FNB, hello Investec!</p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Aug 2016, 06:57
Official

Good Day riaanza,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Private Clients who will provide you with feedback.

The reference number is 988114

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)