No1 at FNB to answer CALL

i have been banking with fnb for the past 5 years and this year has been a nightmare, it is so difficult to call the call centre i have to call first thing in the morning. I called this morning on the dot 8am if i call any later there is no way of speaking to a consultant. Eventually I got through to Debra in the Debit order department and the systems were down she asked me to call back in a hours as she was not able to make an outbound call to a client. She advised me that her team leader will have to call back but I have to note that he has a lot of call backs to do and he will only be in at 9am I called back and no answer 30 mins later, I read reviews and there is a complaints number to call and I waited 15 mins and ended the call

This is by the far the worse bank and would not recommend anyone to bank with fnb!