SB
Shaun B

1 reviews | Active since May 2018

07 May 2018, 12:19

No Working FNB ATMS

We are tired off driving from garage to garage to mall to find a damn FNB atm that is in full working order with money available. We as the clients then have to pay another bank their ridiculous fee's to draw out our own cash. The garage on Witkoppen near the Buzz shopping centre in Fourways had no money the other day so we drove to Cedar square to find the FNB atm had a complete blank screen, forcing us to use the Nedbank ATM. We met others there who felt the same and were also driving around looking for a working FNB ATM.

You need to get your act together FNB. I cant wait for the day when people rise up against the banking societies so we dont have to be told how our money is given back to us and at what cost to us. Hopefully crypto currencies have started your dimise.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 May 2018, 12:47
Official

Good day shaun-colin-bell,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Self Service Delivery for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

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