KM
Kerry M
1 reviews | Active since Jan 2012
31 Jan 2020, 09:33
No words.
I had a complaint about my home loan debit order from the 9 December. Have lodged many complaints. Have had 3 people phone me. The last conversation with Jashree Dookie was on the 21 Jan saying it's in processing. Tomorrow is the 1st. Another month my debit order will be incorrect and no response to emails I've sent
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Replies (1)
FNB (First National Bank)'s replyOfficial
31 Jan 2020, 10:03Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply31 Jan 2020, 10:03
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
***