RL
Richard L
1 reviews | Active since Aug 2010
30 Mar 2015, 10:27
No, we can't do that!
This morning I went to my local branch to ask for a copy of my passport to be certified as a true copy. I was told that \we can only certify bank documents". Is this something new and since when has FNB declined this service?"""
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FNB (First National Bank)'s replyOfficial
30 Mar 2015, 13:44Hello RLuce,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 657924.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 657924.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Mar 2015, 13:44
Official
Hello RLuce,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 657924.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 657924.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)