No Way forward with FNB

I opened a ***** case with FNB in August 2023, to say I’ve received the best service would be a rumour because wow. The number of times I had to follow up and be told that I have to contact different departments and also confirm with the bank used and verify everything. To think that I was considering moving my profile to them

When dealing with money, stop putting us from one department to the next, if there’s no progress rather be honest and say there’s nothing that can be done. At this rate maybe having the ombudsman involved would be ideal