No Urgency of ***** at FNB

What's the use of the private client service suite?????

I have a *****ulent debit order against my account of which I reported promptly via the service suite. First, I'm told it's escalated to *****, they will contact me. I follow up I'm told turnaround is 30 days!!!!!!

30 days with my account is open to *****ulent activities????? There's just no way not with the charges I pay.