NO UPDATE WITH TRANSUNION & EXPERIAN

I'm literally fuming - as a premier banker with FNB I wouldn't expect to receive such a service. I need Mpho from *** to give me a call back as he kept me on hold for 30minutes with no reason. I logged a complaint last week and till today it is not sorted. The ref number is: ***

As previously mentioned, this needs to be sorted out today as I will be involving the Ombudsman for Banking Services as well as my lawyer.