1 reviews | Active since Jan 2017
No update
I have made an online payment onsite only to find out the site is **** after the payment. phoned fnb to address the matter, they emailed me the form and I filled it out and attached the supporting documents. money is still pending on my account and not yet reversed. no update thus far. please help I'm now stressing. thanks
Hello teboho-makgalemele,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello teboho-makgalemele,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)