MD
Massimo D
1 reviews | Active since Oct 2016
29 Nov 2018, 11:47
No understanding of Primary Products.
FNB- Connect cannot show any proof that there data bundles expiry. the when or how long cannot be answered either. I have been asking FNB to show me on a terms and conditions page where data that has been purchased on prepaid can expire, how is this possible???
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Replies (1)
FNB (First National Bank)'s replyOfficial
29 Nov 2018, 12:35Good Day,
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Connect and Smart Devices for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one
FNB (First National Bank)'s reply29 Nov 2018, 12:35
Official
Good Day,
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Connect and Smart Devices for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one