LP
Lesley P

1 reviews | Active since Jan 2015

28 Jan 2015, 16:44

No, to debt consolidation loan

Due to FNB, with whom I have banked with for 12 yrs or so, making me wait a year before answering my loan applications in all forms, my credit is zero, I have lost my medical and other policies due to non payment, I approached my relationship manager last September, in between trying desperately to get a loan from elsewhere, last week they said NO, I am to high a risk!! Of course, I am, a year later and in over my head with debt. The credit laws in South Africa discriminate against the self-employed, loans are available only if you have a payslip and secure monthly income, I am a sole proprietor who does not really fall in the business banking category as my turnover is below R 500 000, per year. I am in between a rock and a hard place, can you help me ?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Feb 2015, 11:51
Official
Hello Porterlm,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 615765.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)