SJ
SHANDEER J
1 reviews | Active since Sept 2015
18 Mar 2016, 19:55
No time for existing customers
I sent 2 queries using fnb's website. A week is passing by and i have not had any response concerning my query on my business account. I'm sure FNB is going to give me some stupid excuse about some website or email problem they have been experiencing and that is going to be the \reason\" they have not rep**** to me. Its rather strange that for a new client that's waiting to switch banks....they will have no issues in attending to the client. Please contact me FNB....awaiting your \"serious\" excuse."
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
22 Mar 2016, 09:38Hello pcscorps,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 891698.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 891698.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply22 Mar 2016, 09:38
Official
Hello pcscorps,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 891698.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 891698.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)