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moe R

1 reviews | Active since Feb 2019

08 Apr 2019, 12:52

No telephone etiquette

A lady by the name of Mathapelo in the credit card division for new applications has no telephone etiquette in the first place sounds like she's dying over the phone and still has the audacity to have attitude with me. Ii will take my business elsewhere

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Apr 2019, 14:39
Official
 Good Day, 
 Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one)