SD
Sonya D

1 reviews | Active since Feb 2015

11 Feb 2020, 10:20

NO SYSTEMS IN PLACE EVEN AFTER 12 YEARS - SHOCKING SERVICE

FNB has really now gone overboard. Congratulations on appointing an Attorney – THIS ONLY TOOK 58 WEEKS FROM DATE OF SIGNING AND RETURNING ALL PAPERWORK TO YOURSELVES.

So now I need to ask “HOW LONG WILL IT TAKE FOR YOU TO REMOVE THE JUDGEMENT ON OUR BOND – THIS OCCURRED 12 YEARS AGO – OUR BOND HAS BEEN PAID UP FOR OVER A YEAR AND WE CLEARED THE JUDGEMENT AND CAUGHT UP TO DATE ON OUR BOND WITHIN A YEAR OF THE JUDGEMENT. “ SO WHAT IS FNB’S EXCUSE – USELESSNESS??????????

SO FNB TAKE MORE THAN 12 YEARS TO SORT THEIR PAPERWORK OUT. Something I think the public should be made aware of – you have no systems in place, you ignore paperwork FOR OVER A YEAR and then expect us to complete it again, you have a hold on our property and now don’t want to let go – GET YOUR **** TOGETHER!!!!!

THIS IS ATROCIOUS !!!!!!!!!!!!!!!!!!!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Feb 2020, 11:39
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

 Hello Peter Complaints Team 

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