LB
Lee B
1 reviews | Active since May 2015
24 May 2019, 10:46
No support on downgrading account
Ive been waiting on FNB to contact me for more than a week Calling them, does not help because no one bothers to answer the phone the secure chat option is also useless as you wait for 10 min , someone finally replies , waits for you to respond in 1 min , if no response they end the chat logging tickets also does not help
this is my reference nrs, i would like to know why we pay so much for a account and fnb cant even supply any support
CRM: ********** ********** 7 CAS- ********** -L8Z3T9
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Replies (1)
FNB (First National Bank)'s replyOfficial
24 May 2019, 11:09Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply24 May 2019, 11:09
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***