No support from bank

In this time of COVID-19 and the government not going on there promise with UIF, this bank doesn't understand that because there is a delay on the UIF that debit order may not go through due to lack off funds. Granted the did reverse the penalties of rejected debit orders last month. I'm only saying this time with unemployment throughout the country to understand that there will be problems regarding debit orders and that customers mustn't fight regarding penalties. I am at that point to change bank due to the lack of support FNB is providing through COVID-19 (no payment holidays, penalties and only cash flow relief that you must pay back).