FM
Francois M

1 reviews | Active since May 2015

01 Jun 2016, 08:12

No support

<p>I'm a new FNB premier client</p> <p>this must be the worst service I have ever received ever..first the give me the incorrect bank account detail.so all my deposits went to a another persons account.i complaint and they said they will reverse the money's..it's more than a month.and still no reversal.there is other money going of my account I asked the must block this and reverse the payment.no reply and again the money went of my account this morning.this is 3 different issues and I've lost almost R2000.00</p> <p>in little more than a month of being a client..worst service ever</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Jun 2016, 11:33
Official

Good day,

We thank you for taking the time to highlight your concerns and in order for us to be able to look into your matter, we require that you kindly provide us with contact details as well as your Id or Account number Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback.

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)