NO SUCH THING AS PRIVATE CLIENTS

private clients doesn't actually exist, you are just another number as with every other institution. I emailed my private banker (Portia Shai) last monday to organize funding for my new vehicle, I got no response. I called on Tuesday, and was told they would escalate my query to her, and still no response. On Thursday I sent another email, it is now Saturday and I have still not heard anything from anyone. It is such a load of *******.