No straight answer from premier banking

<p>I realised that i have been charged for slow lounge at the aiport in May and June on my credit card and upon quering was advised its because i wasnt earning ebucks anymore and ALL the criteria requirements must be met , i phoned Ebucks they said i must phone FNB i phoned FNB and was promised to get a call back after investigation its a pity i didnt take the reference number .What do i need to earn ebucks again its strange i stopped earning them.Please help im resorting to this because i had phoned the call centre twice already and no one can advise.</p>