1 reviews | Active since Aug 2017
NO STAMPED STATEMENT FROM ATM
<p>Innovative but no Stamped Statement from ATM</p> <p>Good day, </p> <p> </p> <p>I would like to express my disappointment with FNB when it comes to stamped statements. Despite being an innovative bank why is it that Customers still have to go to the bank to get a Stamped Statement which costs a lot.</p> <p> </p> <p>You are bluffing all your customers by providing a "Free 3 Months" bank statement but these statements are not stamped, which institution will accept a non-stamped statement? </p> <p>If we still have to go to the bank for a mere statement to get stamped, what's the point of having ADVANCED ATMs then?</p> <p> </p> <p>What's the point of having Internet Banking? Why can't these statements be obtained "self stamped" for its authenticity because one gets to print this statement after logging in one of your PCs at branches.</p> <p> </p> <p>Banks like Standard Bank have had this feature for some years now despite being "less" innovative bank.</p> <p> This has to come to an end because it is a very tedious process having to go to the bank when you need a statement just for a stamp. Its beyond ridiculous to just stand in those long queues just to receive a 3 months bank statement which is sometimes required urgently. </p>
Good Day,
Thank you for taking the time to bring this to our attention. I would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The complaint reference number is ***.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. I would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The complaint reference number is ***.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
