RP
Raashid P

1 reviews | Active since Jan 2013

08 May 2017, 14:11

No staff

<p>I'm highly disappointed in FNB for having such little staff in their banks. </p> <p>There is a group of 7 people waiting to be served and there is 4 desks to serve but only 1 person helping. This is not the first time I have seen this branch like this. </p> <p>For people that are in a rush this is not convenient at all. Please fix this branch </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 May 2017, 16:16
Official

Good day Mr. shido641

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***