TN
Tlangelani N
1 reviews | Active since Nov 2017
19 Dec 2018, 17:57
NO SOLUTION TO MY PROBLEM
I spent over R500 on airtime on a single day trying to get assistance. Spoke to over 30 Different people who transferred me from one department to another and no one had a solution as to why my electronic transfers cant go through. Ended up being admitted in hospital for this because I couldn't handle the pain and frustration over my own money. MXM
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Replies (1)
FNB (First National Bank)'s replyOfficial
20 Dec 2018, 09:42Good Day Miss Ngobeni,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply20 Dec 2018, 09:42
Official
Good Day Miss Ngobeni,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***