No so lounge free access - ebucks level not met

I was offered to upgrade to fnb private clients in January 2016. Ofcourse I left honoured. Nevertheless I never check the effect on my ebucks rewards. As a result I no longer have free access to the lounges as criteria has not been met on minimum monthly deposits. All that a side I just feel as a valued client. I'm paying for the benefit don't ***** me<br> <br> I received an offer for Nedbank to give me free unlimited domestic and international lounge access no t&c <br> <br> Give me full private banking for R200 less than with fnb<br> <br> Cut my credit card interest rate by half <br> <br> And I still automatically get there rewards program <br> <br> <br> <br> I've been a loyal client to fnb but I just feel like I'm getting shafted now