LN
Lungile N

1 reviews | Active since Dec 2013

05 May 2016, 13:09

No Smart cards

This is the 3rd time this week that I step into a fnb branch and they have no smart cards. I went into FNB new market mall and fnb easy plan branch alberton. This is such an inconvenience. I need my smart card as in yesterday. I need my card. This is unacceptable please..... FNB doesn't do this is honestly doesn't what is going on.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 May 2016, 11:32
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 918168.

Regards Complaints Resolution

Melinda Duvenhage

Email address: *** Tel number: *** (option one)