LB
Lizette B
1 reviews | Active since Mar 2018
13 Aug 2019, 06:43
No simple prompt reply!!
It is more than a month ago that I started having problems with my accounts. A consultants phoned me to upgrade my accounts. Turns out I have too much regret about this move. The closed old accounts but the brought forward balanced is much higher than balance closed on old accounts. I have e-mailed. I was 3hours inside a branch. I used app chat...... No simple answer. I really think of closing all my accounts at FNB
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Replies (1)
FNB (First National Bank)'s replyOfficial
13 Aug 2019, 10:00Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints
***
FNB (First National Bank)'s reply13 Aug 2019, 10:00
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints
***