No show courier

<p>I app**** for an FNB Credit Card and got approved last week Monday. I could choose my way of collection - pick it up at a branch or get it couriered, as I am too busy to get to a branch I ask for it to be couriered. I was called TWO days after I requested delivery (Wednesdays) and told my card would by delivered on Friday between 11 and 5, another two days to wait. On a Friday our company closes at 4 but I waited until 5 as I was sure my card would be delivered then. And then, NOTHING, no phone call to say it will be delayed or late or rescheduled. I am still waiting for communication from Mr D. Courier company (and it is now Tuesday already - a whole week and a day later) </p> <p>Mr D is the WORST courier company ever. I dont understand how FNB does such outstanding work and uses this useless courier company. </p> <p>My review is actually about Mr D giving NO SERVICE, but I want FNB to read this and realise I am not the only one complaining about the lack of service from their chosen courier company. </p>