1 reviews | Active since Oct 2009
No Settlement Letter from FNB Credit Card Department
First National Bank's Credit Card Call Centre is Pathetic.
I called on Thursday and Friday last week to get a Settlement Letter for my Credit Card. And its still outstanding? When I called today, one of the consultants gave me an email address to log a complaint instead? Really?
Good Day Jean
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Jean
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***