SL
Sonja L
1 reviews | Active since Mar 2009
17 Mar 2015, 17:44
No settlement letter for over 10 days
I settled my fiance's credit card of R24135.85 on 3 March 2015. I've sent the proof of payment to FNB numerous times since then and still haven't received the settlement letter as proof that the account is closed.<br> <br> I need this letter urgently but FNB seems to have all the time in the world. Change your slogan to \How can we NOT help you"."""
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FNB (First National Bank)'s replyOfficial
18 Mar 2015, 08:21Hello jhbwoman,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 648781.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 648781.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply18 Mar 2015, 08:21
Official
Hello jhbwoman,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 648781.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 648781.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)