AW
Angela W

1 reviews | Active since Jan 2013

04 Dec 2015, 11:05

No service That's why Steve left

Stood in a que for more than 17 minutes, business teller was use as normal teller and only one other teller was open on the 3rd of December, getting to the teller the lady told me she could not give me change that I needed for my store. I asked her when will they receive change and responded only on Teusday. What my reaction was I asked what I must do and I do need the change. Reaction was she does not know what I must do.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Dec 2015, 11:47
Official
Hello angelawentzel,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.

The reference number is 827231.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)