AP
Ash P
1 reviews | Active since Apr 2019
30 May 2019, 12:52
No service received!!
Hi there
Please can a credit manager contact me immediately with regards to FNB credit card!!!
My credit card was settled in full on the 26th of April at the branch and account closed!!! Forms for closure was sent to the credit card department. I followed procedure and was advised directly by a FNB representative at the branch on the outstanding amount as per the system...I will not take accountability for any further amounts due since it is not my fault. FNB needs to take accountability!!!!
Received an SMS notification : FNB:-) As at 29 May your Credit Card Acc ..898*** statement balance is R439.45 and a min payment of R187.00 is due by 24 Jun
Regards,
Miss A Pillay **********
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Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
30 May 2019, 15:46 Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
FNB (First National Bank)'s reply30 May 2019, 15:46
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (*** ) who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team ***
