No service or feedback regarding opening account

Item: FNB (First National Bank)
Rating: 2
Author: Henry R

I have app**** to open a business account at FNB and I have uploaded the required documents on 15/06/2015. Since then I haven't received any feedback or service from FNB even after leaving two enquiries online. FNB said they will phone me back within 24hrs, but I never received any phone calls from them. I'm really starting to doubt my decision to use FNB as a bank for my business! <br> <br>

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

24 Jun 2015, 11:51

Hello HSvanRooyen,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 708699.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply24 Jun 2015, 11:51

Official